Finally vacation again
Welcome! Here are some information for these special times. Enjoy your day at HolstenTherme.
FAQ's - General
Which areas are open?
Finally holidays again! All areas of holstenTherme will be reopened for you from 01.10.2020.
Do you have change your rates?
No, we have no change our rates.
Do I have to book my entrance to holstenTherme online?
Online reservation is not required at this time. We have clarified our occupancy display so that guests can always see how much is going on at HolstenTherme.
Guests register online via QR code or link on site. Club members and 12-card holders do not need to register in advance.
Do you have changed your rates?
No, we have not changed the rates.
What happens with my voucher?
The voucher is extended further by the closing time, so that it can be redeemed afterwards. We look forward to your visit!
Which rules for hygiene do you have?
Our rules you will find here. Please note that the rules are only available in German.
Has the SaunaWelt opened?
From 01.10.2020 the SaunaWorld Trip continues. All sauna can be used in compliance with the distance rules. The exception is our steam bath La Mamounia. For the time being, this may only be used by a person or persons from a household.
Why is saun safe?
Experts repeatedly point out that a visit to the sauna does not pose any particular risks, provided that the hygiene and distance rules are adhered to. An expert opinion of the European Water Association e.V. concludes that aerosols lose their danger at higher temperatures.
A visit to the sauna also has a health-promoting effect on the cardiovascular system
How many people are allowed in a sauna?
According to our hygiene concept, the places in the respective sauna are limited. A sign is visible on site. In addition, in front of the sauna cabins there are markings for the bathing latch, so that it is clearly visible to all how many guests are in the sauna.
Are the relaxation rooms open?
Relaxation after the sauna sessions you will find again as usual in our relaxation areas.
Do I have to wear a mask or mouth-nose cover?
Guests are requested to wear oral and nose coverings upon check-in and check-out. So as long as you're in street clothes.
Are infusions and events currently taking place?
From Monday until Friday, infusions take place in the sons with a slight scent. Our current infusion plan can be found on our website.
Currently there is no event like sauna without end.
Please note that there are no infusions on weekends. Nevertheless, we provide your relaxed sauna experience with fragrant ice balls.
Is the restaurant open?
Yes, the colleagues from the Mahira and sauna bar are there for you again for the culinary journey.
How is the capacity of guests in the indoor and outdoor pools ensured?
Our hygiene concept provides for a reduced maximum utilization. This gives everyone space to relax with enough distance.
In the respective areas, the guest limit is signposted. Our employees from the swimming supervision supervise that the number is not exceeded.
Running in a ball over water, fun & action in the water? Is there fun on weekends (animation)?
Our numerous children's attractions such as the giant slide can be used. Our children's fun program is still on hiatus.
Are all water attractions in operation?
Giant slide, waterfalls and gysire all back in operation. The only exception is tropical rain.
Is the Havana Bistro open?
At Caribbean Wok everyone gets their favourite dish again. And of course the classics from currywurst to salad.
Hygiene rules of HolstenTherme - only in German