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Finally vacation again

We will open at 18th June 2021.

FAQ's - General

Which areas are open?

Finally holidays again! All areas of holstenTherme will be reopened for you.

 

Are all changing areas open?

Our changing areas are available. The distance rules and personal responsibility apply.

 

Do I have to wear a mouth and nose covering?

At check-in / check-out and in the catering area, it is mandatory to wear a medical mask or FFP2 mask. Children up to the age of 6 are exempt from this. The distance rule of at least 1.5 m to other people applies. Guests must be absolutely symptom-free when entering the facility.

 

Do I have to book my entrance to holstenTherme online?

Online reservation is not required at this time. We have clarified our occupancy display so that guests can always see how much is going on at HolstenTherme.

Guests register on site via QR code . Club members and 12-card holders do not need to register in advance.

 

What happens with my voucher?
The voucher is extended further by the closing time, so that it can be redeemed afterwards. We look forward to your visit!

 

Which rules for hygiene do you have?

Our rules you will find here. Please note that the rules are only available in German.
 

 

 

FAQ SaunaWorld-Trip

Has the SaunaWelt opened?

All sauna can be used in compliance with the distance rules.

 

Why is saun safe?

Experts repeatedly point out that a visit to the sauna does not pose any particular risks, provided that the hygiene and distance rules are adhered to. An expert opinion of the European Water Association e.V. concludes that aerosols lose their danger at higher temperatures.

A visit to the sauna also has a health-promoting effect on the cardiovascular system

 

How many people are allowed in a sauna?

According to our hygiene concept, the places in the respective sauna are limited. A sign is visible on site. In addition, in front of the sauna cabins there are markings for the bathing latch, so that it is clearly visible to all how many guests are in the sauna.

 

Are the relaxation rooms open?

Relaxation after the sauna sessions you will find again as usual in our relaxation areas.

 

Do I have to wear a mask or mouth-nose cover?

Guests are requested to wear a medical mask or FFP2 mask check-in, check-out and in the entire interior of the SaunaWorld.

 

Are infusions and events currently taking place?

Yes all infusions take place without notice.

 

Is the restaurant open?

Yes, the colleagues from the Mahira and sauna bar are there for you again for the culinary journey.

 

Currently there is no event like sauna without end.

FAQ WaterPark

Do I have to wear a mouth and nose covering?

At check-in / check-out and in the catering area, it is mandatory to wear a medical mask or FFP2 mask. Children up to the age of 6 are exempt from this. The distance rule of at least 1.5 m to other people applies. Guests must be absolutely symptom-free when entering the facility.

 

How is the capacity of guests in the indoor and outdoor pools ensured?

Our hygiene concept provides for a reduced maximum utilization. This gives everyone space to relax with enough distance.

In the respective areas, the guest limit is signposted. Our employees from the swimming supervision supervise that the number is not exceeded.

 

Are all water attractions in operation?

Giant slide, waterfalls and gysire all back in operation. The only exception is tropical rain.

 

Is the Havana Bistro open?

At Caribbean Wok everyone gets their favourite dish again. And of course the classics from currywurst to salad.

Test

Do I need a negative corona test?

We recommend a negative corona test - safer for you and for us.

 

Where can I find a test center in Kaltenkirchen?

Opposite the HolstenTherme - Norderstraße - In addition to quick test, lollipop test is also possible! Registrations for the test can be made here: www.holstentherme.safe-sh.de